Dear Valued Customer,

Thank you for choosing ZHSoft for your PrestaShop module needs. We are committed to providing high-quality products and exceptional service to our customers. Please take a moment to review our return policy outlined below:

Return Policy:

At ZHSoft, we stand behind the quality and functionality of our PrestaShop modules. If you encounter any issues with your purchased module due to inherent defects or errors in the module itself, we offer free repairs or replacements to ensure your satisfaction.

Free Repairs or Replacements:

  • If you believe that the issue you are experiencing is a result of a problem with the module itself, please contact our technical support team at Live Chat. We will assess the issue and, if deemed necessary, provide free repairs or replacements to rectify the problem.

Paid Support for Non-Module Related Issues:

  • If the issue you encounter is not related to the module itself but rather stems from configuration errors, conflicts with other modules, or customization needs, we may offer paid support services to assist you in resolving the issue. Our support team will work closely with you to address any non-module related issues effectively.

No Refunds for Virtual Products:

  • Due to the nature of virtual products and the fact that modules are non-tangible digital goods, we do not offer refunds for purchases once the module has been delivered. This policy is in place unless there is a verifiable issue with the module's functionality that cannot be resolved through repairs or replacements.

Contact Us:

Should you have any questions or concerns regarding our return policy or if you require assistance with your purchased module, please do not hesitate to contact us. Our dedicated support team is here to help.

Thank you for choosing ZHSoft. We appreciate your trust in us, and we are committed to providing you with the best possible experience.

Best Regards,

ZHSoft Team